After having placed their order, customers may cancel their order only if the order is not confirmed yet, i.e 24 hours from the order placement. We do not accept any cancellation on orders after the product has been dispatched from our warehouse. However, The whole order amount will be refunded within 5-6 working days if the order is cancelled (by us for righteous reasons), lost or undelivered to your preferred location.
In case of cancellation, there is no credit refund given on the purchase amount, but you may exchange it for another product(s) of same or higher value by paying the remainder.
Product can be exchanged only if there is a damage which needs to be reported to us within 12hrs of receiving the shipment.